Shipping & Returns
You may return new, unused items within 30 days for a full refund. We pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within 14 business days however, in many cases you will receive a refund much sooner. This time period includes the transit time for us to receive your return from the shipper (5 to 7 business days), the time it takes us to process your return once we receive it, and the time it takes your bank to process our refund request (3-5 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
When you place an order, we will estimate shipping and delivery dates for you based on the shipping options you choose. Depending on the shipping method you choose, shipping date estimates may appear on the shipping quotes page.
All orders ship same or next business day (Monday - Friday), excluding holidays.
**Please note - our shipping department will be closed August 16-18. All ordered placed during these dates will be shipped on the next business day.**
If you have placed an order and would like to cancel, please contact us immediately. Orders can be canceled and refunded any time before shipping. If an order has been shipped, it can no longer be canceled directly. Once you receive the order, it will need to be returned to us to receive a refund.