RangeTray Return Policy

RangeTray Return Policy

RangeTray Return Policy

RangeTray Return and Refund Policy

Customer Service is VERY important to us.  Please let us know of ANY problems or questions you may have.

RangeTray guarantees their products to be received free of defect.  

You can return your product within 30 days.

If you receive a defective item, please contact us at info@rangetray.com with details of the product and the defect.

Upon receipt of the returned product, we will notify you via e-mail,  If you are entitled to a replacement, refund and/or both.  

Exchanges:

We only replace items if they are defective or damaged in shipping.  We will exchange "mispurchased" items with shipping at the buyers expense and adjust for any price differences as necessary. Send us an email at info@rangetray.com to initiate the process and please send your item to: 392 Rountree Road, Vidalia, LA, 71373, United States.

Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.